Why We Ask Customers to Provide Cleaning Supplies — And Why It’s a Smart Choice
At Midtown Maids, we’re proud to deliver high-quality home cleaning services tailored to the realities of Midtown Toronto living. One of the ways we do that is by asking customers to provide basic cleaning supplies and equipment like a vacuum, mop, bucket, and household cleaners.
You might wonder: why not have cleaners bring everything themselves?
The answer is simple — it’s a strategic decision designed to make your service more efficient, personalized, and reliable.
Urban Realities Require Smart Solutions
In cities like Toronto, many of our cleaners travel by bus or subway to reach customers quickly and sustainably. We want to encourage public transporation. Carrying heavy equipment like vacuums and buckets across the city would slow them down, create logistical challenges, and add unnecessary delays.
By using supplies already available in your home, our cleaners can focus entirely on delivering a great service — not hauling heavy gear through busy streets.
Convenience for You, Better Service for Everyone
Providing your own supplies means there’s no waiting around or wondering if the right products will be used. Our cleaners work seamlessly with your setup, creating a faster, easier cleaning experience.
Use the Products You Trust
Another advantage? You have full control over the cleaning products used in your home. If you prefer eco-friendly sprays, allergy-safe detergents, or a particular brand of floor cleaner, you can ensure your space is cared for exactly the way you want.
Focused on Professionalism and Flexibility
Our approach allows us to keep our service reliable, environmentally friendly, and efficient. Rather than operating heavy vans or adding transportation fees, we stay agile — ready to deliver a fantastic clean, whether you live in a condo, apartment, or house.
Here’s what it boils down to:
Convenience: No extra waiting, faster service.
Customization: Use the products and equipment you prefer.
Professionalism: Cleaners focus on quality, not logistics.
Urban Efficiency: Travel light, deliver more.
We believe this simple but smart adjustment benefits both our customers and our hardworking cleaners. It’s a win-win that lets us offer great service at great value — all while respecting the realities of city life.
Have questions about what to prepare for your next cleaning? Check out our simple Recommended Supply List or reach out — we’re always happy to help!